I found the vacuum extremely powerful and nice & light to carry around. After 2 days of use, still haven't got to grips with the shoulder strap and have discarded it. I've had the same problem as the first reviewer, excessive dust coming out of the bag area, obviously not connecting right. But worse than this, the bag has started to fly off the machine in mid-use showering me in debris! After this happened 5 times, I gave up and started raking leaves with my £4.98 wire rake from B&Q, (5 stars). Am yet to get through to anyone at Black & Decker, they are not good at after sales service, I wonder why
Thanks for great reviews
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